An accessible business means every customer is welcome, including people with a disability. They are your customers too.
Why is accessibility important?
If your shop or website is easy to reach and use, you get more satisfied customers and more turnover. An accessible business also shows that you care about the community.
Often only small adjustments are needed to make a big difference.
What might you come across?
In and around your business, several problems can occur:
- A door that is too heavy, or a threshold that is too high.
- A fitting room that is too small for a wheelchair or walking frame.
- Products that are hard to find or reach.
- No accessible toilet.
What can you do?
Always ask yourself: can everyone use, read or understand this?
- Walk through your premises with a critical eye: what would someone with a disability run into?
- Fix what you can solve yourself.
- Discuss accessibility with your staff.
- Do you see problem spots in the neighbourhood? Report them to the municipality.
- Contact Samen Toegankelijk Heerlen for tips or help.
Together we are making Heerlen more accessible, step by step.
Do you have an experience, question, idea or suggestion? Report an issue. We are happy to think along with you.
